Home Care in Boston, MA

Home care in Boston is a different proposition from home care in the suburbs, and pretending otherwise helps nobody. Third-floor flats with no lift, permit parking, triple-deckers with steep stairs — these are the practical realities that determine whether a care plan works or quietly fails in week two.

We ask about all of it at the assessment: where the caregiver will park, how many stairs there are, whether there is a lift and whether it works. It is unglamorous, but it is the difference between a caregiver arriving on time and a caregiver circling the block for twenty minutes.

With Massachusetts General Hospital, Brigham and Women’s, Boston Medical Center and Tufts Medical Center all within the city, discharges here are frequent and often fast. A short post-discharge block covering those first weeks is one of the most useful things we do. City services run through Boston's Age Strong Commission, the city's equivalent of a Council on Aging, which is a good first call for municipal programmes.

What we help with in Boston

• Bathing, dressing & toileting
• Mobility & safe transfers
• Meal planning & cooking
• Light housekeeping & laundry
• Medication reminders
• Alzheimer’s & dementia support
• Respite for family carers
• Door-through-door rides

Westmark provides non-medical care. Our caregivers do not provide skilled nursing, wound care or medical treatment — if that is what you need, we will say so and point you towards the right provider.

Why families can trust us

• Background-checked and referenced caregivers, supervised by us throughout.
• Insured and bonded — a certificate of insurance is available on request.
• A free in-home assessment with no obligation and nothing to sign.
• No deposits and no long-term contracts.
• A real person answers the phone, 24 hours a day.
• Locally owned and operated from Billerica, Massachusetts.

What it costs

Ongoing care starts at $34/hour for companion care and $38/hour for personal care, with a six-hour standard minimum. Coming home from a hospital or rehab stay, a 4-hour post-discharge block is available at $44/hour. Rides are quoted per trip with no minimum. The full rate sheet is published — or request a written quote and we will send exact numbers, usually the same day.